Privacy Policy

1. Introduction

Pristine Circuit ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website pristine-circuit.com or use our car hire services.

This policy applies to all users of our website and services. By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Full name and contact details (address, phone number, email)
• Driving license information and identification documents
• Payment information and billing details
• Vehicle rental history and preferences
• Marketing preferences and communication choices
• Any information you provide in contact forms or customer service interactions

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Cookies and similar tracking technologies
• Referral URLs and website navigation patterns

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Provision

• Process vehicle rental bookings and reservations
• Verify your identity and driving credentials
• Provide customer support and assistance
• Manage billing and payment processing
• Deliver vehicles and coordinate pickups/returns

3.2 Communication

• Send booking confirmations and service updates
• Respond to inquiries and customer service requests
• Provide important safety and operational notices
• Send marketing communications (with your consent)

3.3 Business Operations

• Improve our services and customer experience
• Conduct internal research and analytics
• Ensure compliance with legal and regulatory requirements
• Protect against fraud and unauthorized activities

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing and fraud prevention
• Insurance and claims processing
• Vehicle maintenance and roadside assistance
• Marketing and communication services
• Data storage and technical support

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with court orders, subpoenas, or legal processes
• Cooperate with law enforcement investigations
• Protect our rights, property, or safety
• Enforce our terms of service

4.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data during transmission and storage
• Secure servers with restricted access controls
• Regular security assessments and updates
• Employee training on data protection procedures
• Monitoring for unauthorized access or data breaches

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will promptly notify you of any significant data breaches.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records for operational purposes

We typically retain customer data for 7 years after the last transaction, unless a longer retention period is required by law.

7. Your Rights

Under UK data protection laws, you have the following rights:

• Right of Access: Request copies of your personal information
• Right of Rectification: Request correction of inaccurate information
• Right of Erasure: Request deletion of your personal information
• Right of Portability: Request transfer of your data
• Right to Object: Object to processing for marketing purposes
• Right to Restrict Processing: Limit how we use your information

To exercise these rights, contact us at [email protected] or (0513) 717 9729.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us analyze website usage
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Deliver relevant advertisements

You can manage cookie preferences through our cookie consent banner or your browser settings. For detailed information, see our Cookie Policy.

9. International Data Transfers

Your personal information may be processed and stored outside the UK when we use international service providers. We ensure adequate protection through:

• Adequacy decisions from the UK government
• Standard contractual clauses approved by authorities
• Certification schemes and binding corporate rules
• Additional safeguards as required by law

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on our website
• Update the "Last Modified" date
• Notify you of significant changes via email or website notice
• Obtain consent for material changes where required

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: